Welcome to Zero The Start!
These Terms and Conditions govern your use of zerothestart.com and the purchase of our skincare products, including face serums, face washes, sunscreens, and body washes. By accessing our website or making a purchase, you agree to comply with these terms.
1. General
· Zero The Start reserves the right to update, modify, or change these terms at any time without prior notice.
· Your continued use of our website implies acceptance of the revised terms.
2. Account and User Responsibility
· You must provide accurate and complete information when creating an account or placing an order.
· You are responsible for maintaining the confidentiality of your account details and password.
· Zero The Start is not liable for any unauthorized access to your account.
3. Product Information and Availability
· We strive to provide accurate product descriptions, images, and pricing. However, slight variations may occur.
· Product availability is subject to change without notice.
· Zero The Start reserves the right to discontinue or limit the sale of any product at its sole discretion.
4. Orders and Payments
· By placing an order, you confirm that all details provided are accurate.
· We accept online payments through secure payment gateways.
· Orders are processed only after successful payment confirmation.
· Zero The Start reserves the right to cancel any order due to suspected fraud, incorrect pricing, or stock unavailability.
5. Shipping and Delivery
· Orders are processed within 1-2 business days, with standard delivery times of 5-7 business days within India.
· Shipping charges may apply based on order value (refer to our Shipping Policy for details).
· Zero The Start is not responsible for delays due to unforeseen circumstances.
6. Returns, Refunds, and Cancellations
· All sales are final, and products are non-refundable (refer to our Non-Refundable Policy).
· Cancellations are only accepted within 2 hours of placing an order.
· Damaged or incorrect products must be reported within 24 hours of delivery for a replacement.
7. Use of Website
· The content on zerothestart.com is for informational purposes only.
· Unauthorized use, reproduction, or distribution of website content is prohibited.
· You may not engage in activities that harm, disable, or disrupt our website.
8. Intellectual Property
· All trademarks, logos, images, and content on this website belong to Zero The Start and are protected by copyright laws.
· Any unauthorized use of our intellectual property is strictly prohibited.
9. Limitation of Liability
· Zero The Start is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
· We do not guarantee that our website will always be free from errors, viruses, or interruptions.
10. Governing Law
· These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.
11.Contact Information
For any queries regarding these Terms and Conditions, please contact us:
· Email: support@zerothestart.com
· Phone: +91 90089 00587
We are available Monday to Friday, 10 AM to 5 PM IST.
Thank you for choosing Zero The Start!
