Welcome to Zero The Start! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit zerothestart.com or purchase our skincare products. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information to improve our services and provide a seamless shopping experience. The types of information we collect include:
· Personal Information: Name, email address, phone number, shipping and billing address, payment details.
· Account Information: Username, password, and preferences if you create an account.
· Transaction Data: Order details, purchase history, and payment information.
· Device and Usage Data: IP address, browser type, device information, and pages visited on our website.
· Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website performance.
2. How We Use Your Information
We use your information for the following purposes:
· Order Processing & Delivery: To process transactions, confirm payments, and ship your orders.
· Customer Support: To respond to inquiries, process refunds (if applicable), and resolve issues.
· Marketing & Promotions: To send promotional emails, newsletters, and special offers (with your consent).
· Website Improvement: To analyze website traffic, optimize user experience, and detect fraudulent activities.
· Legal Compliance: To comply with applicable laws and prevent fraudulent activities.
3. How We Share Your Information
We do not sell or trade your personal information. However, we may share your information with:
· Service Providers: Third-party logistics, payment gateways, and customer support services.
· Legal Authorities: If required by law or to protect our rights and prevent fraud.
· Business Transfers: In case of a merger, acquisition, or transfer of assets.
4. Data Security
We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no online platform is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
· Access & Correction: You can access, update, or delete your personal information by logging into your account.
· Opt-Out: You can opt out of marketing emails by clicking the unsubscribe link in the email.
· Cookies Management: You can disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For any questions regarding this Privacy Policy, please contact us:
· Email: support@zerothestart.com
· Phone: +91 90089 00587
We are available Monday to Friday, 10 AM to 5 PM IST.
Thank you for trusting Zero The Start!
